Question 1

Sending from Active Campaign

Accepted Answer

When sending from Active Campaign you should use the following options:

"Build from Scratch" > "Custom HTML" > Paste your Publication code into the left hand code view:

Question 2

Sending newsletters via Outlook

Accepted Answer

Sending newsletters via Outlook is now easier than ever: connect our integration to send from YOUR Outlook inbox, right from inside Publicate 🎉

Click the ' Export' button once your newsletter is opened, then 'Send via Outlook':

Now that your Outlook account is connected, you can manage your email draft and send the newsletter via Outlook, right from inside Publicate :

And the best bit? Your newsletters render perfectly and are fully mobile responsive every time 🥇

Experience like-for-like rendering
Unlock true mobile responsiveness
Save time sending directly

Question 3

How To Copy Content & Content Style To Save Time

Accepted Answer

Here are 2 easy ways to drastically improve your newsletter editing time:

Copy Content

You can copy content either to an empty block or to a block that is already filled by following these steps:

Hover on the content you want to copy, then click and hold the 'Copy content' icon showing in the top right corner

Drag and drop the thumbnail to the block you want to copy it to and ta-da! 🎉

Keep the same Content Style for new content

Dropping new content on an already styled block will get it to adopt the style

Question 4

Outlook add-in not showing up?

Accepted Answer

If you've installed our Windows Outlook add-in (installation instruction here) but it's not showing up in the New Message window you should check the following:

Open the "File" menu:

Click "Options"

Select "Add-ins" in the left menu and then click "Go.." at the bottom:

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Question 5

How to create & save a template

Accepted Answer

You can easily create and save a template from any Publication that you have created.
Saving a template will store any colours, styles and elements that you have added to the Publication, but NOT the content.

This makes it easy for you to add new content but keep the same style next time you want to create a new Publication from that template.

Here's How

Once you have completed a Publication that you want to save as a template, just click on the Save Template / Copy / Convert button in the Publication editor;

When you click this, you will see 3 options;

Save a Template
Make a Copy
Convert to either Web or Email (depending on which you have created)

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Question 6

Integration with HubSpot

Accepted Answer

1. Connect your HubSpot account

Connect your HubSpot account from the "Integrations and Apps" section of your Workspace settings, you can get there right away by clicking here:

Integration Settings

2. Export to HubSpot

To export one of your Publicate Newsletters just click "Export" in the editor and select HubSpot! It's as simple as that 😀

Having trouble?

If it's not working the way you'd expect let us know and we'll do everything we can to help! The best way to do that is clicking the Chat bubble in the bottom right of the editor.

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