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Articles on:Troubleshooting and Next features
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  • Brand Kit & Saved Styles
  • Adding Content To Your Content Library
  • Troubleshooting and Next features
  • Sharing & Exporting Your Publications
  • Managing your account
  • Team Workspace Management and Collaboration
  • Analytics
  • Creating A Publication
  • Quick Video Tutorials
  • LastPass Issues With Publication Titles And Button Hyperlinks (or other autofill fields)
    Last Pass is unfortunately causing issues with autofilling certain fields in the editor. Even though we have followed their advice to the letter. We are working on a better solution, but currently the workaround it is to "Disable Autofill" for Publicate in Last Pass settings. Here is a video showing how; https://www.useloom.com/share/c0cd08f01bd44875b8bc654ab0cdf861 Here is how to do it step by step in pictures; ClicFew readers
  • MicroTool - Convert Twitter Lists to RSS Feeds
    Twitter Lists can be a fantastic free source of content discovery. Converting Twitter Lists into RSS Feeds makes them even more valuable, using the RSS feed to send Tweets or the content shared in the Tweets straight to your favourite RSS reader or marketing tools. Free Twitter List RSS Feed Generator To help you get the most out of Twitter Lists we have created a free Twitter List RSS Generator, that you can use to convert your Twitter Lists into RSS Feeds. You can access it here; ​ TFew readers
  • Features Timeline: keep up to date with the latest releases
    Publicate thrives to improve your user experience at all times: we regularly release updates and new features based on your feedback and we love hearing your ideas so feel free to suggest some more features by dropping us a message in the chat or at hello@publicate.it. To check the latest feature releases have a look at our Timeline below and if you want to check out what the Tech Team is working on next, have a look at our Road Map (https://trello.com/b/BypxeFQd/pFew readers
  • How-to videos on Troubleshooting, Getting in Touch and Requesting new Features
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  • Bug reporting
    From time to time bugs crop up and we're always incredibly grateful for your help figuring them out and fixing them. If you come across a problem while using Publicate please could you report the following: Essential: What's the nature of the bug, describe in as much details as possible what you're seeing / what's not working. What were you going when the problem occured? Also really helpful: Any errors showing in the Javascript console can really help us figure out tricky bFew readers
  • Helpful troubleshooting details to provide when you contact us
    From time to time bugs crop up and we're always incredibly grateful for you helping us to figure them out and fix them. If you come across one, if you could please include the following in your message, it will mean we can fix things faster. You can share those details via the inapp chat or by emailing us to hello@publicate.it. The Essential: The nature of the bug, describe in as much details as possible what you're seeing / what's not working or which eFew readers
  • Pixel sizes for images
    To get the best result when adding images to your newsletters, we recommend using images with these minimum pixel sizes. ​ For full width images - 1000px minimum Everything else - 600px minimum This will help avoid blurry images in your Publications and a beautiful end result. ​ Got questions? If you have any other questions or we can help with anything else please just send us a note at hello@publicate.it, or use the chat window on the right.Few readers
  • The text editor is not showing up?
    Ever wondered why the text editor sometimes doesn't show after you select your text? This can be quickly fixed by just keeping your mouse cursor in the selected text box when you highlight text, like this: (https://downloads.intercomcdn.com/i/o/296047736/8b9b3393f836743532e8c64c/Txt+editor+working+%2B+colour.gif?expires=1770136200&signature=0b3ce9f9f6402363321fa24a2f2b4362077abbe7a93aad761ed9a1387d91a95d&req=dikhFs15moJZFb4f3HP0gFp0Fcd9y1p2k20J%2BFpH9TJmAfT6jCfH8Wv27mCR%0A4zkCe1r%2BnXa3rjwFew readers
  • Outlook add-in not showing up?
    If you've installed our Windows Outlook add-in (installation instruction here) but it's not showing up in the New Message window you should check the following: Open the "File" menu: (https://downloads.intercomcdn.com/i/o/195133338/ac71e6bc6bf5448dd16e3e0e/image.png?expires=177013Few readers

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