NEW Editor - Video Tutorial Library (2025 version)
* IMPORTANT: If your workspace looks similar to the one below, welcome to the new version of Publicate 🎉**
​We keep adding new tutorials regularly and welcome your questions and tutorial requests in chat or to hello@publicate.it 🙂 ****
OR if your workspace looks as below - please check this article instead 🙂 ***
NEW VERSION RESOURCES
To access the tutorial you're looking for faster, just click on the related category below:
Newsletter Creation, Sending, and Best practices | Account/Team management, Analytics and Troubleshooting |
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Getting Started - Discover the core features
| VIDEO |
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Getting Started 3 min demo | |
Uploading Content to Your Library | |
Adding content to your newsletter: just drag and drop and build as you go! | |
Using Multi drag&drop to build newsletters in seconds | |
Adding rows and understanding building blocks | |
Editing newsletter text and saving + re-using your default styles | |
Duplicating content​Hover on the row /column/ or section that you want to duplicate and click the duplicate icon:​ | |
Saving and re-using your content from one newsletter to another | |
Adding columns and editing column width and images as you go | |
Editing the newsletter's background colour and/or editing the row's background colours | |
Editing row's background colour in bulk | |
Resizing an image | |
Replacing an image | |
Generating AI images | |
Setting up background colours on rows, columns, elements or the whole newsletter | |
Hyperlinking text, images or buttons | Hyperlinking text ​ Hyperlinking images ​ Hyperlinking a button |
Editing the spacing between rows and/or elements | |
Adding any document to your newsletter (PDF, PWT, Google doc etc..) | |
Generating and refining text via AI | |
Setting up anchors for Internal Navigation | |
Adding Surveys: Polls, Ratings and NPS | |
Adding text to an image | |
Saving your newsletter as a Template | |
Commenting and getting your team or Client's feedback on your newsletters (Available on Team plans only) |
Adding Content to Your Library
TOPIC | VIDEO | HELP ARTICLE |
|---|---|---|
Uploading Content to Your Library |
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Connecting Integrations - Automatically adding content to your library | tutorial coming up |
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Organising Your Library with Folders | tutorial coming up |
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Creating a Newsletter
TOPIC | VIDEO | HELP ARTICLE/ IMAGE |
|---|---|---|
Adding content to your newsletter: just drag and drop and build as you go! |
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Using Multi drag&drop to build newsletters in seconds |
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Duplicating content | Hover over the row, column, element or section that you want to duplicate and click the duplicating icon:​ | |
Adding rows and understanding building blocks |
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Saving and re-using your content from one newsletter to another |
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Editing text and saving and re-using your default styles |
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Editing the newsletter's background colour and/or editing the row's background colours |
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Editing row's background colour in bulk |
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Generating and refining text via AI |
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Adding Surveys: Polls, Ratings and NPS |
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Setting Right to Left Text | Click the image to expand it in a new window:​ |
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Wrapping text around an image |
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Hyperlinking text, images or buttons | Hyperlinking text ​ Hyperlinking images ​ Hyperlinking a button |
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Resizing an image |
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Replacing an image |
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Generating AI images |
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Improving images that look blurry /image quality |
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Adding text to an image |
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Setting up background colours on rows, columns, elements or the whole newsletter |
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Editing column width |
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Changing the newsletter background colour | Click the image to expand it in a new window: |
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Changing the newsletter's width |
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Build as you go |
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Adding a background image to your newsletter |
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Adding columns and editing column width and images as you go |
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Editing the spacing between rows and/or elements |
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Adding spacing anywhere in your newsletter |
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Adding any document to your newsletter (PDF, PWT, Google doc etc..) |
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Adding your document to a Call to action button |
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Saving your newsletter as a Template |
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Sending yourself or colleagues or clients a test email |
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Setting up anchors for Internal Navigation |
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Adding an 'unsubscribe ' button |
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Recovering a deleted newsletter |
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Moving Content | Click the image below to expand it in a new window:​Hover on the element, row or column you want to move and click the cross icon then drag and drop anywhere you'd like |
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Replacing a PDF cover image |
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Adding a 'view in browser ' mention |
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Creating library folders and archiving content |
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Recovering deleted newsletters | Navigate to the home page and 'Newsletters' tab > ' Recently deleted ' folder in top right corner​(Click the image to expand it in a new window) |
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Design your newsletter faster - pro tips
Adding columns and editing column width and images as you go |
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Editing newsletter text and saving and re-using your default styles |
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Saving and re-using your content from one newsletter to another |
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Generating and refining text via AI |
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Saving your newsletter as a Template |
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Recovering deleted newsletters | Navigate to the home page and 'Newsletters' tab > ' Recently deleted ' folder in the top right corner​(Click the image to expand it in a new window) |
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Sending and Exporting Your Newsletter
TOPIC | VIDEO | HELP ARTICLE |
|---|---|---|
Install the integration you need from the 'Export' button | (Click the image to expand it in a new window) |
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Sending via Outlook |
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Sending via Gmail |
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Sending via Outlook on the web |
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Sending with your preferred email provider or CRM | ||
Sending via Mailchimp |
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Send an Email Teaser |
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Sharing ANYWHERE! viaSocial media (Facebook, LinkedIn etc)Via Microsoft Teams, Slack, What's App or any other messaging app​Via your own CRM Dashboard or Intranet |
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Sending yourself or colleagues or clients a test email |
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Downloading your newsletter to PDF format | Click the image to expand it in a new window: |
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Downloading your newsletter HTML | Click the image to expand it in a new window: |
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Brand Kit and Saved Styles
TOPIC | VIDEO | HELP ARTICLE |
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Adding Branded content to your Brand kit |
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Setting up Brand Content Style, Colours and adding Fonts | tutorial coming up |
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Removing the Publicate logo | tutorial coming up |
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Team Workspace Management and Collaboration
TOPIC | VIDEO | HELP ARTICLE |
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Inviting Colleagues to your Team Workspace and setting up user Roles |
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Setting up Billing permissions |
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Commenting and getting your team or Client's feedback on your newsletters |
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Copying a Newsletter to another workspace |
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Accessing your Team's templates |
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Renaming your Team Workspace |
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Removing the Publicate logo / 'Created in Publicate' mention |
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Analytics
TOPIC | VIDEO | HELP ARTICLE |
|---|---|---|
Turning ON newsletter analytics |
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Viewing and understanding your Analytics Dashboard | ||
Viewing and Understanding Single Newsletter Analytics | ||
Selective newsletters analytics. Getting analytics only for some newsletters you selected |
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Managing your Account
TOPIC | VIDEO | HELP ARTICLE |
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Resetting your password (if not logged in, click here ) | If logged in Watch video |
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Upgrading your Plan(click here to upgrade now) |
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Updating your Payment method​(click here to change it now) |
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Updating your Billing details (click here to change them now) |
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Managing Billing |
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Purchasing Additional Team workspaces (click here to do this now) |
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Changing your Account email and/or password and/or unlinking your Gmail account (click here to do it now) | If you were editing a newsletter, start by clicking 'Home ' in top left corner > then click on your profile in the bottom left corner > then on 'Account settings': |
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Renaming a Workspace |
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Troubleshooting and Next features
TOPIC | VIDEO |
|---|---|
Contacting us and Accessing Help Resources | You can find all Help resources from the Help tab:(click the image to expand it in a new window)And we're also happy to help you via the in-app chat 🙂 |
Recording your screen and voice to show us a bug | Please record your screen using this page so we can troubleshoot further and while you're recording open your browser console so we can see any errors. You can open the Console on Chrome by pressing simultaneously the following keys on your keyboard ctrl + shift + j if you use a PC or pressing option+ command + i if you use a Mac. |
Providing your newsletter Share URL and useful details for Troubleshooting | Please sendYour Newsletter Share link, available from the 'Export' button > 'Copy link' :a screenshot of the discrepancy and confirm it is from your email draft or a recipient's inbox. If it's the latter, please confirm the email provider and device they use.And confirm which email provider you use and how you imported the newsletter, meaning do you use the ' Publish' button or our dedicated Outlook Add-in or extension , Gmail extension , or the Hubspot or Mailchimp integrations? |
Turning off the previous Publicate extension to use the new one | |
Requesting New features​ | Contact us on chat or at hello@pubilcate.it |
Got questions?
If you have any other questions or we can help with anything else please just send us a note at hello@publicate.it, or use the chat window on the right.
Updated on: 03/02/2026
Thank you!